Conducting Effective Performance Reviews
Course Description
Performance reviews are an essential component of employee development. Someone once said, “If you always do what you’ve always done, you’ll always get what you’ve always got.” And, remember what the German philosopher Goethe said: “Treat people as if they were what they ought to be and you help them become what they are capable of being.” Setting goals and objectives to aim for will give supervisors and employees a unified focus and targets to aim for. Supervisors must also learn how to give feedback, both positive and negative, on a regular and timely basis so that employees can grow and develop. Performance appraisals involve all these activities.
Course Objectives
By the end of the course, you would be able to:
- Recognize the importance of having a performance appraisal process for employees.
- Understand how to work with employees to set performance standards and goals.
- Develop skills in observing and giving feedback, listening and asking questions, for improved performance.
- Identify an effective interview process and have the opportunity to practice the process in a supportive atmosphere.
- Develop strategies for managing employee performance.
Course Duration
21 hours (Full Time)
Target Audience
This course is highly recommended for supervisors, head of department, team leaders and managers who have staffs reporting to them and responsible for conducting performance appraisals on their employees, and at the same time helping them to understand the process better.
